Every day we pass by precious nuggets of learning scattered all about us. It is these same treasures that grow and build our personal belief systems.

Lessons can emerge from our own experience, events affecting others and even media channels.

Sadly, we often overlook opportunities for self-enrichment. Yet it takes only moments to recognize what we’ve seen, reflect and systematically evolve our persona.

In the last few days alone I can readily define numerous such fleeting moments in my own life. They can serve to reinforce what is already known, reinvigorate understanding or truly expand awareness.

Clearly, new principles are unbelievably valuable. Whatever the case, consider these following recent observations that may have great relevance to you:

Effective leaders require knowledge, insight and successful application

Effective management is like conducting an orchestra

Time is most scarce when there are things to be done

No great idea is short on claimants

When I talk publically for an hour it takes two days to prepare; five minutes requires a week. If I must speak for hours, I’m ready now… derived, Winston Churchill

Much of what we speak comes easily, is accurate and on point. Yet credible codification requires significant effort

To see outwards clearly is uncommon, yet to look in, rare

Sometimes prolific output merely signals lack of alternative

An unreasonable request is one you’d never do yourself

Machiavelli is often considered unfairly. He’s simply a situational pragmatist

Team effort excels only when nurtured and considerately directed

Great leadership evolves from opportunity, capability and desire

These are all intriguing observations. And every day we each have innumerable opportunities for such insight. We choose whether our understanding is superficial or profound.

Sometimes we instantly grasp, digest and benefit from such observation. On other occasions we skip thoughtlessly towards our next engagements.

Have you been aware of such nuggets and opportunities in your recent past? Did you dwell on the significance, or simply move on? Did you truly understand the deeper meaning of that encounter?

It’s always worth taking time out from your day to reflect. However, I would not recommend dwelling obsessively on minor detail. But, it is certain that never taking sufficient time to benefit from exposure is foolish.

Such awareness is truly valuable and essential in business and fundamental to successful personal relationships. Further, it is a foundation for our growth.

So, if nothing else set aside a little private time to consider important events of the last hours and days. Perhaps looking further back in time may even yield profound personal insight?

If you have observations to offer akin to those above, please feel free to share. We all benefit from the insights of others.

Ian R. Mackintosh is the author of Empower Your Inner Manager Twitter @ianrmackintosh

There are many simple beliefs we fall back upon to guide us through our professional and private lives.

We all try to keep things simple, so we can operate effectively. As a result we embrace favorite ideas, principles and core beliefs to guide us though.

Everyone develops and holds innate core beliefs, but not everyone builds on the same foundations.

Let me offer several collected thoughts I have regularly seen to be repeatedly relevant in business. In no particular order, they are:

• A leader owns all problems until guidance is complete

• A problem noticed is worth investigation. Repeated symptoms should cause alarm

• Winners sense danger early and react appropriately

• Relationships should begin with respect and support

• Listen often and actively to unearth opportunities

• Nobody learns until they are ready

• Demand honesty and integrity from all, just don’t rely on it from others

• Be hard on the problem, not the person. And, know the difference

• Everyone brings value if the right position exists

• Know your downstream options before venturing on a path

• Profoundly understand the nature of your business

• Look to Nature, Culture and Experiences to decipher interactions with others

• Always respect, check and leverage your instincts

• Support and sharing through adversity builds trust

Here are two more thoughts that were deliberately offered to me by others many years ago which I have always seen as profound and particularly worthy of careful consideration. They are:

You catch more flies with honey than vinegar. (A well-known and almost homespun saying!)

Everything is important, just not awfully

We have all seen hundreds of such snippets over the years. Many prove to be variations on others, or often do not possess the insightful relevance of those listed above.

Here’s hoping these particular thoughts resonate you.

If you have a favorite you’d like to pass along, feel free to share.

Ian R. Mackintosh is the author of Empower Your Inner Manager Twitter @ianrmackintosh

I’m a great believer in celebrations. They can be for large and small events. I like to keep them frequent and meaningful.

Business and life can be filled with drudgery. Taking time to acknowledge victories keeps things in perspective. Fortunately, upon close inspection even that routine daily work activity invariably yields many positives for celebration.

Leading and Managing in the workplace consumes us with solving problems and constructing scenarios. Individually, we may take positive feelings from these results, but that’s not always enough.

More public displays and celebration confers many powerful benefits:

• Teambuilding: Sharing, Mixing, Culture Molding…
• Reflection and Personal Growth
• Regeneration
• Morale uplift
• Individual Acknowledgment
• Practical Rewards
• and, more

These are all very positive results. And, it’s wise to actively seek out reasons to celebrate rather than stumble into belated demands for such action. It’s invariably better to be proactive and creative.

Generating a culture of acknowledgment and celebration offers pleasant distraction and reward. Again, just ensure selections are meaningful.

These same philosophies hold equally true in our private lives.

As with most good experiences there are risks and downsides. So now, let’s consider False Starts.

If you celebrate prematurely or unwisely and something goes wrong, it’s bad news. We’ve all seen such gut-wrenching incidents:

• A player inadvertently drops the ball in celebration, before crossing the goal line
• The salesperson brags of an order which ultimately fails to materialize
• A CEO prematurely promotes quarterly fiscal strength that then falls short of consequently inflated Expectation

And, so on.

Lists of such failures are endless and we can all relate many.

But, the real issue here is their consequences:

• Leaders appear foolish/imprudent/inept
• Trust is lost
• Reputations are damaged
• Practical Repercussions often follow
• and, more

Celebrations are generally of incremental value. Ironically, failed Celebrations often have more permanent, negative consequences.

The simple fact is we can almost always avoid such liabilities; just don’t ever pull the trigger on a celebration till it’s in the bag.

In practice, nothing is certain until the last link in the chain is truly secured. So, figure out what that link is, and wait. If you must err let it come from practicing too much patience.

Premature acknowledgment is one of those areas where small risks, however unlikely, can have great consequences. Realistically, if:

• The order isn’t in-hand, it might as well not exist
• A check isn’t cashed/deposited and recorded, you don’t have the funds
• Metaphorically, it’s not on the score-board, it hasn’t occurred
• and, so on

Specifically, if you don’t have in-hand a definitive expression of success/victory, then it’s too early to celebrate. And, remain aware that a celebration has begun the moment you acknowledge success in any form.

Some things take longer to reach fruition than we might recognize at first glance.

For example: We finish the installation of a complex, new software system. Let’s hold off the victory lap until trials or some proof-of-value completes successfully. This software may be a bust. And clearly, analogies to this scenario are endless.

Additionally, absolute success is often less well-defined when people are involved. In this event a victory is only confirmed when they say it is.

Lastly, be aware of colleagues inadvertently announcing victories on your behalf. A boss (say, or other person) prematurely flagging a success on your turf might be insensitive to liabilities. Practically, they might just simply need a win, be untouched personally by downstream hiccups and so more inclined to such premature and ill-advised announcement.

Don’t let this happen to you. If it’s too early to celebrate, then speak up. When appropriate mention the need to wait-and-see, or reference a milestone you recommend which determines success. And, once victory is clear, then own the celebration.

Ever been caught out by celebrating too early? Have you then needed to crawl away and facilitate damage control? A repaired victory is invariably tainted.

Always celebrate successes appropriately and whenever due. But, first be sure that results are definitive and proven rock-solid.

Ian R. Mackintosh is the author of Empower Your Inner Manager Twitter @ianrmackintosh

Nothing is free, not ever.

This is said without cynicism, but rather as a warning.

Everything has a price. Value is extracted from all gifts, goods, service, thoughts and even words offered. The only issue is the form it takes.

Often we hear of things that come for free, are offered freely, or free. On careful reflection none of this stands wholly true.

In business things added on or bundled for free, are already paid for or benefit the giver in some (usually, very) direct way. Buy this and you get this free. Typically, something given in this manner ties you to a path of action, extending the seller’s reach.

Engineers might claim a development approach brings some additional feature(s) for free. Invariably there is always some real additional creation, and/or maintenance cost. Sometimes this can be attractive.

Often love is given freely, without expectation. Yet at the meanest level there objectively is normally an expectation of reciprocation or practical return. And, the giving itself can be the great value sought by many people.

Again, this is offered as insight rather than trite expose of human behavior. A price or value is invariably extracted and attached. Isn’t this just human nature?

Free goods at retailers are paid for by someone or some entity. A famous commercial example is the free razor which is notoriously funded by a lifetime of your razor-blade purchases.

Sometimes business deals are sweetened by offers of reportedly free or discounted add-ons. If these are not already pre-funded by planned or existing purchases there can often be an expectation tied to goodwill, intended to influence your downstream behavior.

If you accept this overall reasoning, why does it matter, anyway? Might not this perspective just sour your view of the world?

Is there some emotional risk in believing that nothing is free, everything has a price? Not at all, if situations are always viewed with true detachment and objectivity.

It is perhaps much wiser to be guided by these principles in business and your life. Better to understand the reason, price and intent behind every apparent gift, than be unwittingly manipulated and sometimes used.

News is free, too. Yet I have rarely seen a news service where a specific perspective isn’t squarely represented within the text of the delivery. Have you?

Relationships are similarly influenced. They’re filled with expectations, unspoken demands and requests. If there is a tolerable symbiotic balance, what does it really matter? If not, watch out.

Take a good look around at those free things you receive. What are they? Do you recognize any unacceptable and unspoken costs? Are they worth their price?

Always remember, if you perceive anything to be truly free, you just haven’t looked closely enough.

Ultimately, we all have finite resources. So, you’d better check the prices you’re paying.

Ian R. Mackintosh is the author of Empower Your Inner Manager Twitter @ianrmackintosh

Everybody gets attacks of nervousness one time or another.

It’s accepted as normal to get those butterflies, perhaps knots in your stomach, shortening of breath or even palpitations.

Many people suffer chronically and have disabling symptoms. This is generally bad for your health.

Attacks are brought on by what we perceive as important meetings, interviews, new jobs, public-speaking situations and more.

Most of us overcome the tensions with simple self-motivators. We take deep breaths, divert our thoughts, etc.

Who among us hasn’t heard the suggestion to envisage the audience at an intimidating speaking engagement as being seated dressed in their underwear? The goal is to diminish seriousness and tension in the situation.

But what if we could empower ourselves by instilling Skill, Knowledge and Core Beliefs that enable us to more permanently elevate our confidence and self-assurance?

A few days ago I held open the door at the local Starbucks for a man wearing a T-shirt boldly declaring, “I have issues.” Of course he has issues. At some level everyone has issues.

In reality humans are nervous, petty individuals wracked with neuroses and insecurities. We all have them.

A couple of years ago I recall reading a book (by Paul Johnson, “Intellectuals”) detailing the lives and characters of every supposed major intellectual from as far back as Rousseau to the late 1900s. Even these people are riddled with issues and behavioral defects.

If they are allowed their defects and imperfections, then you are allowed yours. This is important to truly know.

The longer one lives the easier to see shortfalls in people we meet. Many wear imperfections on their sleeves. Often their characters as children are clearly visible in them as adults. This is the very nature of being human.

So why do we get nervous and have those situations we fear? Is it just the novelty, or our underlying lack of self-confidence? I believe it is both.

The unfamiliarity or novelty aspects of our fears can be overcome by practice. Envisioning a situation ahead of time, role-playing, mentally preparing and pre-living events will invariably calm those troubling thoughts.

As for intimidation from those other people involved, why should you fear them? Despite their outward confidence you can be assured they have underlying insecurities, whether immediately obvious or not. So, why be intimidated? Why not just tune into the reality of their inevitable imperfections. Why can’t your flaws be of comparatively minor significance? It’s empowering to perceive things this way.

Do you ever find your performance diminished by nerves? You probably do; again, it’s part of being human.

So the next time you envision yourself being potentially impaired by some event, do some preparation; both mental and physical. And above all, recognize those folks across the room likely have many of your anxieties, imperfections and probably, much more.

Ian R. Mackintosh is the author of Empower Your Inner Manager Twitter @ianrmackintosh

Brevity in communications has become both an Asset and Liability.

Over the last decade we have accelerated our embrace of tech-driven means to speed and multiply our information access and personal interactions.

Texts, Tweets and many more vehicles service these needs, but at what price? The fewer words or characters employed in a communication, the greater are risks to clarity and precision.

Often vagueness truly is better than invisibility. Many times awareness is more important than ignorance. But frequently, there is real liability in lack of clarity or obscure intent.

“Get out, now. There’s fire,” is not the same as, “I see smoke. Anyone called 911?”

As a young graduate I recall being roasted by a Senior Engineer for imprecisely describing a technical hitch. My vagueness showed inexperience, lacked thought and useful recommendations. I recognized the problem and upgraded my commentaries, thenceforth. Truly this was a life-lesson.

Clear communications are normally essential, be they in personal, business, subjective or factual situations. Clarifying exact meanings later is all-too-often a part of consequential damage control.

“I thought you meant…,” or, “what did you mean by…,” are phrases regularly seen when things have already gone awry.

Realistically, can everyone always make sufficient time to optimize what they say or write? Probably not, but when items are Serious, Urgent and/or Important we should always take more care.

Highlighting a problem poorly or making inherently misleading comments can carry a heavy price. Perhaps simple qualifiers (“I think that…,” “I believe this…,” etc.) could often be used to offset many liabilities. Certainly this would mitigate a pet peeve of mine exhibited frequently by professionals who freely proffer statements, yet avoid offering the clarification of whether their points are opinion or fact.

I regularly see people write and/or say things that highlight their insensitivity to the importance of words and how they are used. The simplest statement can be massively changed by:

• – Word Selection

Different words can carry vastly different meanings and cultural implications: “torrential rain” is not the same as “steady rain.”

• – Word Ordering

Switch the words and change the meaning: “Will I,” is radically different from,” I will.”

• – Word Emphasis

What’s important might change dramatically in the same message: “I must go now,” differs significantly from, “I MUST go now.”

• – Communication Vehicle

Written Texts, Tweets, emails, letters, books etc. all constrain the author to communicate quite differently. Often adjustments are made to mitigate the liabilities (LOL J).

Intriguingly, the voice (eyes and body, too) offers almost infinite intonation and cultural opportunities. Thus the power of F-2-F discourse is obvious.

• – Imagery

The pictures we both convey or provide usually carry great weight.

• – And, more…

Culturally, it seems to me that we now more necessarily accept communication errors and often willingly sacrifice quality for quantity. In many cases this is a great trade-off, particularly where some insight is markedly better than ignorance. This approach feeds our inquisitiveness and piques our awareness. It also recognizes and accommodates our inherent physical separation from others.

However, when things really matter it’s generally better to momentarily reflect on WHAT you say, WHEN you say it and HOW. After all, if we get it wrong it often returns to haunt us.

How well are you succeeding with your own communications? Do you ever trip yourself up? Do your people cause you heartburn with some of their messaging? It’s probably time to reflect upon both your and others’ communication behaviors.

Ian R. Mackintosh is the author of Empower Your Inner Manager Twitter @ianrmackintosh